Reference

batarabet Privacy Policy: What We Collect and Why

This Privacy Policy explains exactly what personal data batarabet collects when you open an account, make a deposit via DANA or QRIS, or contact our support team —…

Account data protectionDANA & QRIS transaction privacyCookie and device controlsData access on requestRetention policy clarity

Explore Our Games Read FAQ

What Data We Collect Through Your Account

batarabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we collect your name, email address, phone number and the payment method you choose — whether that is DANA, OVO, GoPay, QRIS or a bank transfer through BCA, BRI, Mandiri or BNI. We record transaction references so we can match a deposit receipt

1
to your account if a status check is needed. During gameplay, session logs capture game type, round duration and wallet movements; these help us resolve disputes and confirm withdrawal eligibility. Device identifiers and browser data are stored to detect unauthorised login attempts and flag unusual activity
2
on your account. We do not sell your personal data to third parties. All processing applies where local law permits, and our retention period for transaction data is aligned with applicable Indonesian data-handling obligations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you need to request a copy of your data, ask us to correct an error, or raise a concern about how your information is handled, our support team is available around…

Live Chat Open a privacy request directly from your account dashboard. Available 24 hours a day; our team confirms receipt within one hour during peak Indonesia time.

Email Support Send your data access or correction request to our privacy email. Include your registered phone number so we can verify your identity before processing any change.

Telegram Channel Reach our support team on Telegram for a faster first response on wallet or transaction privacy questions. Share your account reference number in the opening message.

DATA HANDLING STANDARDS

Six Ways We Protect Your Information

From the moment you verify your phone number at registration through every QRIS deposit and OVO withdrawal, we apply layered security controls to keep your account data accurate and inaccessible to anyone…

Phone Verification Before Access

Your mobile number is verified via one-time code before your account becomes active. This step links your identity to your DANA or OVO wallet and prevents unauthorised registrations using your phone number.

Encrypted Transaction Logs

Every deposit and withdrawal record — whether via GoPay, QRIS or bank transfer — is stored in encrypted form. Only authorised payment-support staff can access a transaction log, and only to resolve a specific account query.

Cookie Controls in Your Browser

We use session cookies to keep you logged in and analytics cookies to improve page load times. You can manage or reject non-essential cookies through your browser settings at any time without losing account access.

Account Security Alerts

If a login is detected from an unfamiliar device or location, we send an immediate alert to your registered phone number. You can then lock your account through the security tab before contacting support.

Data Retention and Deletion

We retain account data for as long as your account is active and for a period after closure as required where local law permits. You may request deletion of non-essential marketing data at any time via live chat.

Third-Party Sharing Policy

We share transaction references with payment processors like DANA, OVO and GoPay solely to verify and clear your deposit or withdrawal. We do not share personal data with advertisers or data brokers under any circumstances.

Privacy Policy Questions from Our Account Holders

These are the questions we receive most often about how batarabet handles personal data, cookie settings, transaction records and your rights to access or delete information. If your question is not covered here, our live chat team can respond within one hour during Indonesia daytime hours.

We collect your name, email, phone number and the payment method you register — such as DANA, OVO or QRIS. We also record device identifiers to secure your account login and prevent unauthorised access.

Transaction references are shared only with the relevant payment processor — DANA, OVO, GoPay or a bank — to confirm that a deposit or withdrawal has cleared. We do not share this data with advertisers or external data services.

Send a data access request through live chat or email, including your registered phone number for identity verification. We aim to deliver your data summary within 7 working days of confirming your identity.

Account data is kept while your account is active and for a defined period after closure, as depends on local law. You can ask us to delete non-essential marketing data at any time by contacting support.

We use session cookies for login continuity and analytics cookies to improve loading performance. Non-essential cookies can be rejected in your browser settings at any time; this does not affect your ability to access your account.

On account closure we deactivate your login and retain transaction records only for the period required where local law permits. You may request confirmation of deletion for marketing and analytics data via email.

Phone verification at registration links your number to your wallet credentials. If a login from an unfamiliar device is detected, an alert is sent to your phone so you can lock the account immediately from the security tab.

batarabet Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy

Six Ways We Protect Your Information

Phone Verification Before Access

Encrypted Transaction Logs

Cookie Controls in Your Browser

Account Security Alerts

Data Retention and Deletion

Third-Party Sharing Policy

Privacy Policy Questions from Our Account Holders

01 What personal data does batarabet collect when I open an account?

02 Does batarabet share my DANA or OVO transaction data with third parties?

03 How can I request a copy of my personal data held by batarabet?

04 How long does batarabet keep my account and transaction records?

05 What cookies does batarabet use and can I turn them off?

06 What happens to my data if I close my batarabet account?

07 How does batarabet protect my account from unauthorised access?

Related Pages